Policies, Processes and Procedures

• Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
• Escalate complex problems to the relevant person to ensure cases/issues are closed properly
• Perform other duties as requested

Project Financial and Commercial Monitoring

• Monitor project billing plans, invoicing, collections, WIP, and unbilled revenue based on information provided by Finance.
• Monitor project-related purchase orders, goods receipts, vendor invoices, and other available financial commitments for project tracking purposes.
• Coordinate with Project Managers, Finance, Sales, and Procurement to follow up on financial and commercial matters affecting project delivery, billing, or closure.
• Provide project progress and completion information to Finance to support billing and revenue recognition activities.
• Follow up to ensure approved change requests and contract variations are communicated and reflected in the relevant project records.

• Highlight financial, commercial, billing, and collection risks affecting project delivery or closure.

Project Governance and Reporting

• Prepare and periodically update a consolidated executive summary of all projects for the Project Director, covering overall status, progress, key milestones, billing and collection status, major risks, critical issues, and required management decisions.
• Participate in periodic project reviews and follow up on outstanding actions and required supporting documentation.
• Verify the accuracy and consistency of project information across project management systems, including Salesforce.
• Ensure project data and reports are accurately updated within the required reporting timelines.
• Maintain complete and traceable project records, approvals, and change documentation.

Handover, Closing, and Audit Support

• Ensure that projects are properly handed over from Sales to the PMO in accordance with the approved handover checklist.
• Support project closure by following up on required closure activities, outstanding actions, and relevant documentation.
• Support monthly and year-end financial closing activities by providing project status updates and required supporting documentation.
• Provide project information and supporting documents requested by Finance, Internal Audit, and external auditors.

Knowledge and Experience

• 0-2 years of experience

Education and Certifications

• Bachelor’s degree in a relevant field